Client Services Officer

Job Description

Client Services Officer
Friendly. Organized. Professional. If this is you then we have an opportunity for you! Our Client, a busy and industry leading firm is looking for a Client Services Officer to aid in making sure clients feel welcome and staff feel supported within the firm. With a competitive salary, amazing benefits package, and the chance to be part of a Bay Street firm you won’t want to miss out! Bring your experience and skills to the table and we will handle the rest – apply now.

Salary: Up to $48K

Qualification

• Post-secondary education in Office/Business Administration or commensurate program
• 2 years of recent relevant experience in a professional setting is preferred
• Excellent attention to detail
• Solid problem solving skills
• Superior written and oral communication skills
• Strong computer literacy and proficiency with Word, Excel, PowerPoint, Outlook, OnePlace, iManage
• Able to work efficiently with minimal supervision
• Self-motivated

Key Responsibilities

• Manage all aspects of the reception area and client floor
• Assist with needs of those subleasing office space on the floor; ensure that subleased space is clean and professional in appearance
• Answer and transfer calls to the appropriate people
• Respond to client inquiries in a professional manner
• Greet clients and act as a liaison between them and other members of the firm
• Receive incoming and prepare outgoing deliveries; drop off late deliveries as needed
• Book and organize boardrooms as requested and arrange for catering/room set-up as required
• Suggest changes to methods, procedures, and work tools to improve efficiencies and client space
• Keep the client floor neat and organized; follow up on out of place items
• Stock boardrooms with supplies; keep kitchens continually stocked with drinks and dishes
• Assist with various firm initiatives and tasks such as data managements, organizing guest lists, and event execution
• Secure and set up laptops and projectors, as required

How to Apply: To apply, please forward your resume to Sabrina at sabrina@cartelinc.com