MVA Case Manager (4170) Full Time

Job Description

Case Manager – Rehabilitation

Our client is looking for a Case Manager to develop and oversee personalized programs of care and client support, review and manage case documentation, and provide claims administration assistance specifically for MVA clients.

Job Duties:

  • Conduct comprehensive intake admissions for new referrals through interview, assessment
  • Review claim forms, medical reports, investigation reports, contract provisions etc. to determine eligibility of Short and Long Term Disability claims
  • Evaluate and document the progress of individual therapeutic programs and make modifications, as required.
  • Ensure a safe method of storing and disseminating information/data which is in line with privacy legislation.
  • Facilitate and develop personalized plans of care that address needs, including return to work plans and workplace accommodations
  • Review medical files to determine assessment approach and assign medical specialist
  • Proof-read medical reports for continuity, consistency, accuracy, spelling, grammar and compliance with the SABS and employer policies.
  • Support clients/family living with a variety of mental health or other conditions
  • Facilitate client/ family access to secure housing, health care, school and community resources; assist client/family to develop natural resources and make contact with social support networks, provide resources as appropriate to meet client and family needs.
  • Advocate for clients in identifying and ensuring needs are met
  • Travel to outreach locations to meet with clients/ families, coordinate services and attend regular case management and case conference meetings
  • Provide ongoing case management advice and claims support to referring parties (i.e. insurance adjusters, disability case managers)

  • 5+ years case management experience preferred
  • Experience as an Occupational Therapist or Social Worker preferred
  • Health care and claims management knowledge
  • Strong working experience with MVA, CAT clients
  • Must be able to work independently and adapt to changing situations
  • Strong communication skills, both written and oral
  • Empathetic and professional manner

Salary: Up to $70K

How to Apply: To apply, please submit your resume to Zaheeda Merali at

Job Overview

  • Contact Zaheeda Merali
  • Phone 416-359-9000 ext 210
  • Email
  • Posted Jun 12th, 2020
  • Location Toronto
  • Salary N/A
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