Legal Document Supervisor (3287) Full Time

Job Description

Our highly recognized firm is looking to hire a daytime Document Services Group Supervisor. The ideal candidate will have excellent leadership, interpersonal and experience working in a supervisory position. With virtually no turnover and exceptional morale, there’s seldom an opportunity here! Apply today for consideration.

$65K - $70K

Primary Duties Include

  • Managing the intake process for all document production and document support requests including assessing, prioritizing and coordinating work for completion and ensuring timely word processing services, etc.
  • Ensuring the quality and accuracy of completed work meets the standards expected by the DSG clients
  • Acting and working as a member and liaison between DSG and its clients
  • Supervising and directing all functional day-to-day activities
  • Monitoring and managing performance of direct reports
  • Providing coaching to staff
  • Supervising and motivating all staff including direct responsibility for performance management, development and training
  • Participating in the hiring of new employees including assisting the Manager, NAT DSG with recruitment, screening, selection and orientation
  • Assessing the skill level of staff and, where necessary, identifying training required
  • Creating training material/documentation for staff
  • Developing style sheets, designing macros and templates, and mastering new presentation/word processing software, as needed
  • Working with other DSG Supervisors and Manager, NAT DSG to ensure information is shared from one shift to another
  • Conducting and attending Document Services management meetings as needed
  • Other general duties as required

Required Experience/Skills/Qualifications

  • Minimum 5+ years of experience in a document production role and experience in a supervisory position
  • College diploma (office administration, legal specialization or related field)
  • Highly developed problem solving, decision making, conflict management, etc.
  • Works well under pressure and adjusts to changing needs of the Firm
  • Proven ability to multitask while demonstrating composure and the ability to handle stress and tight timelines
  • Excellent interpersonal skills and telephone manners
  • Fluency in French would be considered an asset
  • Excellent transcription, spelling, proof-reading and editing skills; well organized, with meticulous attention to detail
  • Ability to transfer knowledge in an efficient, pleasant and effective way
  • Capability to adapt to different work schedules (week, weekends and statutory holidays where applicable)

To apply, please forward your resume to Zaheeda Merali, Manager – Law Clerk Division at

Job Overview

  • Contact Zaheeda Merali
  • Phone 416-359-9000 ext 210
  • Email
  • Posted Mar 28th, 2018
  • Location Toronto
  • Salary $65,000.00 - $70,000.00
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